I have been nothing but impressed by Samantha and the level of support she has always offered to me. The quality of her work is always incredibly high and her responsiveness to the Centre needs is exceptional. On a more personal note, I have always found her to be approachable (no question is silly), encouraging and positive in her approach - I always look forward to seeing her. I'm grateful to Sam and the opportunities for learning and growing that she has given to me.A testimonial from Deb
"As a Director of a centre, it is great to have someone to bounce ideas off, get advice from and network with. Samantha is on site for us every week, and when she is not in the centre, we can always call her on the phone to catch up. Samantha helps us with staff recruitment, policy development, quality improvement, budgeting, purchasing and so much more. She is responsible for doing the financial reporting to our owners and takes care of all payroll and superannuation issues for us as well.Ruth - Centre Director
If there is ever a crisis - which lets face it, can happen in a child care environment, Samantha is ready to jump in, act quickly and sort out the issues. I was fortunate enough to see this in action when one of the centres Samantha was managing, went completely under water in the 2011 floods. That centre was up and running again in 44 days. Samantha did all of the project management and ordering of equipment etc to get families back into the centre as quickly as she could. She was available to staff, owners and contractors to keep everything running smoothly. Samantha handled the licencing side of things, while liaising with staff and families to ensure a smooth transition for the business.
Being a Director can be a challenging job, and it is good to be able to have someone to run ideas past. Samantha has a good knowledge of the National Regulations and also the National Quality Framework, so she is able to support us on our journey of Quality Improvement. Sam is part of our team and she visits our centre on a weekly basis to ensure we are operating at a high standard. We have always maintained a high occupancy under Sam's management, and the staff team feel comfortable in approaching her and discussing their needs. If you are looking for support, knowledge and innovation, give Samantha a call."
Having come from an industry unrelated to Childcare we were confronted with building, then establishing 2 new Long Daycare Centre's due to an early partnership dissolve. We contracted, what we thought were experts in the Childcare Industry only to realize, 18 months later that we were being taken for a ride due to our lack of experience. Luckily, Samantha Ahearn from Giggletree was recommended to us. From the day she took over the Management, the Centres have thrived and flourished. What took the first Management Co. we assigned 18 months to achieve, took Samantha 6 months. From the implementation of Policies and Procedures, to getting the Occupancies at levels they are today & with waiting lists. Our staff morale is at an all time high and our Centres are highly recommended throughout their respective communities. Samantha's attention to detail is meticulous, her reporting is instant and precise and no request is too hard to handle.Jim & Angelina Papadimitriou
What started out a real nightmare has become an enjoyable and financially viable situation thanks to Samantha's expertise. With all this said we would highly recommend and guarantee her professional services.
Jim & Angelina Papadimitriou
Charlina Pty Ltd